Payment Information

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Sales Tax

 Therefore all orders shipping into California, Indiana, New Jersey and Tennessee will be charged applicable sales tax according to your area's tax rate. Please note that the sales tax for New Jersey and Tennessee orders is calculated based upon the total price of the order, including shipping and handling. The tax imposed by these states on shipping and handling is part of the state sales tax, not a separate tax.

 

Shipping Rates

 shipping cost is determined by the weight of the package, the shipping method, and the destination. Our website shows you the shipping cost before asking you for payment information.

 

USPS Priority

Delivers in 3-5 days

 

Fedex Ground 

Delivers in 4-5 days

 

Duties and Taxes

On international orders, the recipient is responsible for payment of any applicable duties, taxes and other fees. Please contact your Customs office for information on duties and taxes.

When ordering from orderyo.com you’re responsible for assuring the product can be lawfully imported to the destination country/region.

Customs policies vary widely from country to country; you should contact your local customs office for more information.

When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. Delays caused by customs are not included in the shipping time frame

 

Cancel Orders

You may request that an order be cancelled provided the order has not already been processed and shipped. Simply call 510 564 8500 during ORDERYO.COM's hours of operation to request an order cancellation. You will receive a credit for the full amount to your credit/debit card in approximately 1-2 business days. We strongly discourage sending order cancellation requests via email because it is unlikely we will receive the message in time to void the order due to the sheer volume of emails we receive each day.

Returns

Our guarantee is simple: 100% satisfaction in every way. If it doesn't meet your expectations, return it anytime for a refund or exchange. Our support team has decades of experience making customers happy..

Before returning an item from outside the U.S., please contact us for assistance.

 

Orderyo.com.com ships to U.S. customers in the United States, as well as Puerto Rico and APO/FPO/DPO addresses. International shipping options for non-U.S. customers are listed below.

 

 Canada, United Kingdom, Denmark, Romania, Slovakia, Bulgaria, Czech Republic, Finland, Hungary, India, Latvia, Lithuania, Malta, Estonia, Australia, Greece, Portugal, Cyprus, Slovenia, Japan, Sweden, Korea, South, Taiwan, Belgium, France, Ireland, Netherlands, Poland, Spain, Italy, Germany, Austria, Bahamas, Israel, Mexico, New Zealand, Singapore, Switzerland, Norway, United Arab Emirates, Qatar, Kuwait, Bahrain, Croatia, Republic of, Malaysia, Barbados, Brunei Darussalam, Bolivia, French Guiana, Guernsey, Gibraltar, Guadeloupe, Iceland, Jersey, Jordan, Cambodia, Cayman Islands, Liechtenstein, Luxembourg, Monaco, Macau, Martinique, Pakistan, Paraguay, Reunion, Uruguay